How do I restore my purchase? In the app, go to Settings → tap "Restore Purchases". Your Pro access will be restored if you previously subscribed.
How do I manage or cancel my subscription? Go to Settings → tap "Manage Subscriptions" to open your subscription settings (or manage via your Apple ID).
I was charged but Pro is not active. Try "Restore Purchases" first. If it still fails, contact us with your Apple ID email and purchase date.
Account & Data
How do I sign in? Use "Sign in with Apple" in Settings. This links your progress and subscription across devices.
I want to delete my data. Contact us at the email above with your request. See our Privacy Policy for details on your rights.
Technical Issues
The app crashes or won't load. Try restarting the app and your device. Ensure you have the latest version from the App Store.
Words or progress are missing. If you use sync, sign in with the same Apple ID. If data was only stored locally, it may be lost if the app was uninstalled without sync.